Over the course of this year, you will spend many hours on campus, in class, listening to lectures, participating in group activities and service projects. You will spend many hours studying. You will also spend many, many hours in our community meeting new people, and learning about yourself and the world around you. You will have many opportunities to become involved and engaged in the community and we hope that you take full advantage of those opportunities! You will experience a lot over the course of a year and it is what you do with that experience that matters the most.
By focusing on the total student experience, we reinforce the student's educational goals, as well as our commitment to community service and development. Through cultural and developmental programs coordinated by our staff, residents can participate in a wide variety of activities, including seminars, community outreach programs, social events, and health/wellness events.
There are many staff members here to help you throughout the year. There are a number of professional staff members as well as Community Assistants who live on the property and work closely with the residents. They are here for you and one of their main roles is to be available for you and to spend time getting to know you. Also, they help with communication between you and the professional staff, make sure there are activities and things to do, and help with ensuring the safety of the building.
The clubhouse is the place to go for great amenities. Most of the events and activities hosted by the community take place in and around the clubhouse. All rules governing common area amenities will be enforced by management and are subject to periodic review and revision. The facilities available at the community are for the exclusive use of community residents. A resident must accompany all guests at all times. The maintenance and care of these facilities is every resident’s responsibility; therefore, abuses may result in facilities closing. Please report all repair needs or problems to the community office.
The leasing office is located in the clubhouse. Leasing office staff is available to help residents with renewing resident leases agreements, collecting rent payments, answering questions about the lease agreement, picking up packages, and addressing issues as needed.
The leasing office hours are Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM every week, with the exception to some holidays.
Each resident is assigned a mailbox. Mailboxes may be shared by multiple residents. Mail is delivered daily except Sundays and holidays.
Residents receiving packages will pick them up in the Leasing Office with Photo ID. We reserve the right to refuse any package that is too large for our office or is considered suspicious or hazardous in any way. Notification of packages and special deliveries will be emailed or texted.
You will not receive a bill or invoice for any installment amount due. We are not required to provide payment slips, payment reminders, etc. It is your responsibility to make the payments by the assigned date based on the payment plan you chose by referring to your copy of the lease agreement. Pay online, deliver the payments to the office, or mail the payments.
Please also note that you are making installment payments, not monthly rent payments. This statement means that each payment is part of the installment amount not a particular month’s rent. If you do not make the payments by the designated due date, you will be assessed a late fee. Payments that are mailed must be received by the due date, regardless of postmark, to avoid late fees.
Payments are due on the first day of the month. You may pay the installment at the leasing office or take advantage of one of our online options.
Forms of Payment
If online payments are accepted by our community, you may pay your installment online by credit card or eCheck. You may pay your installment by check, money order, or cashier’s check in the leasing office.
ECheck payments will be deducted from a checking account. There are two options for eCheck: the first option is to make a one-time payment at an amount specified by you; the second option is to set up recurrent monthly payments (ACH Payments) that are automatically processed on the first business day of each month. There will be a fee associated with each transaction.
Credit card payments may be made on a one-time basis or set up recurrent monthly payments. This service will include a convenience fee for each transaction.
Late Payment and Returned Checks
If your installment is received after the date specified on the lease agreement, you will be charged late charges as stated in the lease agreement. A returned check fee, plus applicable late charges will be assessed on all checks returned by a bank for any reason. Returned checks must be redeemed by money order or cashier’s check within 48 hours of notification. Late charges will be charged from the first late day. After two returned checks, we will no longer accept checks for your installment payment or any other charges owed.
It is your responsibility to ensure that all installment payments and other charges are paid on a timely basis. All monies received from you will first be applied to any outstanding debts such as delinquent rent, late fees, NSFs, utilities, charges for damage repair, etc. Any remaining monies will then be applied to the current month’s rent. If any amounts are deducted to cover a balance, your current month’s rent will not be considered paid in full and late fees will be assessed.
Payments may be made after hours by dropping off your check, money order or cashier’s check in the night drop at the clubhouse. Be sure to include your name and unit number on the check, money order or cashier’s check to ensure timely processing. If late charges are applicable, they will be assessed to your account and/or the payment returned. We have the right to refuse any payment that does not pay your balance in full.
Building and Patio Furniture
For your comfort while studying, socializing, or watching TV, the community has provided furniture in the clubhouse/community building and patio area. This furniture is meant to stay in the designated areas so that all residents may enjoy its use. Please do not take the public area furniture into your room; there will be a moving charge for removing furniture from any public area. All missing furniture should be reported immediately to community personnel to assist in recovering the missing furniture.
Access to snack and drink machines is for your convenience. Machine malfunctions and any loss should be promptly reported to the office.
The fitness center is located in the clubhouse. No food is allowed in the fitness center. Please limit drinking to water only while in the fitness center. Proper athletic attire is required. Shirts and shoes must be worn at all times. Please report maintenance problems to community personnel immediately. Do not repair equipment yourself. Use equipment in the manner in which it was intended. Use of the fitness center is at your own risk. Anyone beginning an exercise program should consult a physician first.
Study Lounge, Computer Room, and Golf Simulator
A computer room is offered for the convenience of residents. The computer room is located in the clubhouse and has computer terminals with Internet access and printer capabilities. You must supply your own paper after office hours and be familiar with needed software as technical assistance is not always available. Eating and drinking is not permitted in the computer room. Please report any problems to the office immediately.
Study lounges are available throughout the community. Lounges are reserved for studying. The study lounge is open 24/7 for residents with access through their key fob.
Equipment for the golf simulator is located in the leasing office. Residents should bring their ID to the office in exchange for golfing equipment. Residents are asked to call ahead for a reservation.
The pool is open daily (weather permitting) during the summer season. Please be advised that the pool is not designed for diving. Pool furniture is not to be removed from the designated area. The area may close occasionally for maintenance purposes and during specific community repair projects. Please bring proper ID with you to the pool. Only residents and their guests are permitted to use the pool. Residents must accompany guests at all times. Glass objects and bottles are NOT permitted on the pool deck.
The hot tub is designed and intended for relaxation. The hot tub may be easily contaminated by improper use, which may cause skin irritation and/or infection. The area may close occasionally for maintenance purposes and during specific community repair projects. Please bring proper ID with you to the pool deck. Only residents and their guests are permitted to use the hot tub. Residents must accompany guests at all times. There is a health risk for small children and pregnant women due to high temperatures. Please consult your doctor before use.
Per the Town of Blacksburg Ordinance, there are quiet hours from the hours of 10:00PM - 8:00AM. During this time, there should be no loud music, disruptive sounds, or excessive noise that could in any way disturb the community.
Periodically surveys are distributed to the residents in an effort to solicit feedback about your experience. Surveys provide you with an opportunity to assist us in providing the best experience possible.
In order to comply with local fire codes (which are created ultimately for your own protection and safety), certain policies apply toward the condition of your unit. In addition, decorating guidelines have been established in order to prevent damage to the units.
The following must also be adhered to:
All garbage must be properly bagged and placed directly into dumpsters. Storing garbage in units or outside your cottage is not permitted and may result in a charge.
Food Waste Disposal
Each apartment is equipped with a food waste disposal in the kitchen sink. Please use common sense when operating this appliance. Care and Operating Instructions: do not insert hand into disposal. Turn on cold water full flow (water should remain on during complete disposal operation and for a sufficient time after grinding is completed to ensure all waste is flushed away). Turn the switch to the “On” position to start disposal. Feed the food waste into the disposal while it is running; do not dispose of huge quantities at once! Do not turn off the motor or water until grinding is complete.
All appliances should only be used in the manner for which they were intended. No dying of fabric or other materials is ever permitted. In the event you should need instruction on how to use the machines, please contact your CA.
The smoke detectors in your units are very sensitive. When taking a shower, close the bathroom door to ensure the steam does not affect the detector. When cooking, be sure to use the fan above the stove. If your detector makes a chirping sound, it means the battery is low. Complete a work order as soon as possible to have the battery replaced. Any time a smoke detector sounds an alarm, you should respond to it as an emergency and proceed in a safe manner. Never disconnect the smoke detectors. Sometimes you may experience a “false alarm.” The smoke detectors may be set off by dust, an insect or just may need routine cleaning. Opening the front door and windows (to allow fresh air into the unit) may stop the false alarm. Tampering with firing safety equipment is a violation of state and federal laws and will result in fines, eviction, and possible arrest. Additionally, at no point should any objects hang from the sprinklers on the ceilings. Such misuse of the sprinkler spouts could result in major flooding.
Do not flush paper towels; they do not degrade. Never flush feminine hygiene products, regardless what the packaging states. If your toilet does overflow or clog up, turn off the water supply immediately. There is a water shut-off valve next to the toilet on the lower left side of the wall. Residents are required to plunge their own toilet prior to calling in maintenance. Residents will be responsible for any toilet damages/overflows that are the result of improperly disposed articles.
Heating and Cooling Unit
Efficiency of your heater is dependent upon complete air circulation. It is important to keep all vents in every room open. In addition, please ensure that return air vents are left unobstructed. If you wish to request a new furnace filter, please submit a maintenance request.
Lights and Fixtures
Please submit a maintenance request if any light bulbs need to be replaced in your unit.
It is important that the window screens and blinds remain in good functional condition. They are not to be removed, tampered with, and/or detached in any manner.
We respect your right to privacy. Without prior written consent, no one is given access to your unit. However, our staff may enter your unit as follows:
Except in cases of emergency and as required by law, we will provide you with reasonable written notice of our intent to enter and entry will be during normal business hours. You may be present; however, entry is not conditioned upon your presence. In case of emergency, we may enter the unit at any time without prior notice. In such situations, you do not have the right to refuse to open a door and you must allow access.
All maintenance concerns in your bedroom, your unit, or elsewhere on the community should be reported to the office or the CA during regular business hours or submitted using our on-line maintenance request form. Please provide us with all the information pertaining to your maintenance request in order for us to most efficiently respond to your issue. For emergency maintenance issues, our maintenance staff is on call. After regular business hours you should contact the community’s answering service or CA On-Call. Please use good judgment when deciding to contact staff after hours. Examples of maintenance emergencies include: flood, broken window in a first-floor unit, front door lock malfunction, HVAC failure, or fire.
Upon submission of the request, the maintenance staff will undertake corrective measures as quickly as possible. You will be notified when the work has been completed or if more time is needed to correct the situation.
The utility closets housing water heaters and HVAC equipment are not to be used for storage.
Current residents must make every effort to welcome a new roommate as long as there are empty bedrooms or bed spaces in the unit. It is a violation of your lease agreement to double occupy a bed space. You may have the opportunity to lease open bed spaces. Please contact the office for more details.
You are responsible for your electricity within your unit. The electricity should be established through Appalachian Electric Power (AEP) before move in day. You and your roommates are jointly liable for the payment of utilities unless you choose to use Simple Bills to separate and bill your electricity individually (www.simplebills.com).
Whenever you save energy, you not only save money, you also reduce the demand for such fossil fuels as coal, oil, and natural gas. Less burning of fossil fuels also means lower emissions of carbon dioxide (CO2), the primary contributor to global warming, and other pollutants. You do not have to do without to achieve these savings.
The average American produces about 40,000 pounds of CO2 emissions per year. Together, we use nearly a million dollars worth of energy every minute, night and day, every day of the year. By exercising even a few of the following steps, you can cut your annual emissions by thousands of pounds and your energy bills by a significant amount. These steps include:
The community has a strong commitment to safety; to make it work, you must also have this commitment. We have adopted instructions and procedures to follow in emergency situations; please be aware of these and understand their importance.
We work closely with local police and fire departments and are constantly evaluated to ensure that we continue to provide the safest living environment possible. Please respect these regulations as you would any others. If you do not understand any of these regulations and suggestions, please ask your CA for clarification. Please think safety at all times.
The community maintains courtesy officers to walk the community each night in order to deter any potential problems. These professionals are equipped with walkie-talkies and/or cellular phones for communication with the community’s personnel.
Residents should maintain an emergency supply kit in his/her unit consisting of a three-day supply of water, non-perishable food, closed toe shoes, a flashlight and fresh batteries, a battery operated radio, gloves and any medication that might be required by the resident. At the sign of an earthquake, residents should immediately seek cover and when safe, should evacuate the building.
Fire warning devices and safety equipment are to be used only in case of emergency. The sounding of a fire alarm should be taken seriously and residents should proceed according to the instruction posted in and about the community. The intentional sounding of an alarm outside of an emergency situation will be considered a criminal offense and the person or persons responsible will be treated accordingly.
Multiple outlet “octopus” plugs are not permitted. Surge protector power strips with circuit breakers are permitted. All extension cords must be of the grounded, three-prong type and be UL approved. Live holiday decorations such as trees/wreaths are prohibited. Hot plates, candles, incense, space heaters, cooking grills, lighter fluid, and other combustibles are prohibited due to the increased risk of fire hazard. For more information, please refer to the rules and regulations portion of your lease/license agreement.
If there is a fire or the alarm sounds, feel your door with the back of your hand before exiting. If it is cool, exit the unit, close the door, and proceed to evacuate the building. If the door is hot, don’t open it; fill any cracks with wet towels, signal from your unit by hanging a sheet out your window and wait to be rescued by the fire department. Upon leaving your unit, close your door. If smoke is present in the breezeways, lie down and crawl to safety; fresh air will be near the floor.
After you have exited, please be sure to move away from the building in order to avoid falling debris and to give the fire department personnel room to operate. Notify a member of the community staff upon exiting the building. The fire department will give an “all clear” when it is safe to re-enter the building. Finally, for safety sake, always let your roommate know where you are, a practice commonly known as the buddy system.
In the event of fire, residents should proceed away from the community and meet in the parking lot at the furthest point from your building. You are required by law to evacuate the buildings when the alarm sounds. Failure to do so is not only dangerous and illegal, but it also may result in criminal prosecution and the initiation of eviction proceedings. Persons involved in tampering with smoke detectors, extinguishers, sprinklers, or any of the protective casings around the fire safety equipment will be subject to criminal prosecution. Upon your exit, please report any information that you know to the CA/RA (e.g., the location of the fire).
Know the difference between a tornado watch and a tornado warning. A tornado watch simply means that conditions are favorable for the formation of a tornado. A tornado warning is issued when a tornado has actually been sighted or is indicated on radar.
In the situation that a tornado warning is in effect, you should open your unit windows approximately ½ inch. Doing this will relieve internal pressure and lessen the possibility of injury should a tornado strike. Go to your bathroom. The safest place for you to stay during the tornado warning is in your bathroom. We suggest you take a portable, battery operated radio with you to keep you updated on the current status of the tornado. Once the tornado warning has been lifted, the immediate danger is over and you may resume normal activity.
In areas where winter storms may be particularly severe, you should begin making plans in late fall for the coming winter. We recommend having the following items on hand before the storm season arrives: battery operated radio and spare batteries, fully charged cellular phone, flashlights with spare batteries, snow and ice removal equipment, and a fully stocked first aid kit.
Personal safety measures are just as important to your well-being as those previously mentioned. Crimes, injuries, and personal assaults all occur outside of our control, but there are steps that may be taken to decrease your likelihood of being a victim. Your unit has a dead bolt lock so that it cannot be opened without a key. Please keep your room door locked at all times.
Tips on Preventing Auto Crime:
Please be aware that the community takes many precautions to maintain the safest living environment possible, but we are not liable for any losses or damages that may occur to your personal property. If you are a dependent, you may be covered under your guardian’s personal property insurance.
The community takes many precautionary measures in attempting to aid the well-being of our residents. These include: strongly urging you to keep your apartment/suite and bedroom locked at all times and having an extensive preventive maintenance program designed to detect and cure any problem areas throughout the physical facility. We strongly recommend that you obtain personal property insurance for all of your valuables.
Thank you for taking time to read the community’s resident handbook. Please remember that you are an important part of our community and we hope you invest time and interest in keeping our community a great place to live!
You agree that we do not promise, warrant or guarantee the safety and security of you, your guests or your personal property against the criminal actions of other residents or third parties. Furthermore, we shall not be liable for any damage or injury to you, your guests or your personal property or to any person entering the Apartment or the Community, for injury to person or property arising from theft, vandalism or casualty occurring in the Apartment or the Community. You agree to indemnify and hold us harmless from all claims, costs, and expenses arising from injury to person or property to you or any of your guests regardless of the cause, unless the injury is due to our negligent or intentional conduct.
You have the responsibility to protect yourself and to maintain appropriate insurance to protect you and your belongings. It is a fact that no security system, including video cameras, controlled access gates, courtesy patrol services or electronic intrusion safety devices, can guarantee protection against crime. We do not monitor any security video cameras or other photographic surveillance that may be installed at the community. As to any and all security measures taken at the community, you may not rely for your personal safety upon any measures we may take to secure the building/s. Even elaborate security systems are subject to mechanical malfunctions, tampering, human error or personnel absenteeism, and can be defeated or avoided by clever criminals. Further, repairs to such devices cannot always be completed immediately. Therefore, you should always proceed on the assumption no security systems exist.
You acknowledge that you have read, understood and agree with the above notice. You have received no representations or warranties, either expressed or implied, as to the overall safety of the Apartment and Community and/or any security system at the Community. We have not in any way stated or implied to you that the security of person or property is provided, promised or guaranteed or that the Community was or will be free from crime.
For the purpose of this paragraph, Owner shall include EdR, its officers, agents and employees.
Aiding and Abetting
Aiding and abetting means you personally are responsible if something is happening in your unit that you know of, are present for, or assist in. This also applies anywhere on campus if you are present during a policy violation. You are equally as responsible for the violation if you fail to report the violation. One example of this may be a roommate having a cat. All roommates would be held responsible for this policy violation because they are aware of the violation and did nothing about it. Alcohol, drugs and parties that carry heavy penalties may have a great effect on roommates. If you know that a roommate has or uses drugs in your unit, you may also be held responsible for those drug violations.
To avoid being in violation for aiding and abetting, you need to immediately report violations. Leave the unit if needed and tell a CA. If staff responds to a violation and you are in the unit while it is occurring, your name and situation will be documented. This documentation will be used for a conduct meeting (see section on when policies are broken).
Alcohol, Drugs, and Paraphernalia
The decision to drink and how much is a personal one. Alcohol-related conduct which infringes upon the rights of others is not acceptable under any circumstance. The possession and/or consumption of alcoholic beverages in units must comply with local, state, and federal laws and regulations. Alcohol is not permitted in common areas (e.g., pool, stairwell, hallways, parking lots, and clubhouse/community building). The possession of kegs, beer bongs, etc. is prohibited at any location on the premises.
No drugs, narcotics, controlled substances or drug paraphernalia may be possessed, used, sold or distributed at the community. Persons who violate this policy will be subject to disciplinary action and arrest, including immediate eviction. Possession of a medical marijuana card does not override the lease/license agreement provision prohibiting the use of marijuana on the premises.
Students at the university are encouraged and supported in any effort to maintain good health and well-being. The use and abuse of alcohol and illicit drugs impairs both and puts your health at risk. The sale, manufacture, distribution, possession or use of any controlled substance as defined in the California Health and Safety Code is illegal. Such laws are strictly enforced by the University Police Department. Violators are subject to criminal prosecution. University students and employees are also subject to disciplinary action.
The illegal consumption, sale, or furnishing of alcoholic beverages on campus is restricted. The abuse of alcohol and illicit drugs is proscribed by federal, state, local and university regulations. All state laws regulating alcoholic beverages will be enforced, including the use of alcohol by minors. If you are under the age of 21, you may not possess or consume alcohol. Use of alcoholic beverages in university residences is subject to state law and university regulations.
Common sources of alcohol (such as large volume containers, kegs, or party balls) are prohibited in all university housing and public areas. Providing alcohol to anyone under the legal drinking age is illegal and the university will hold residents responsible for their actions as well as the actions of those to whom you provided alcohol.
It is explicitly illegal to use, possess, manufacture, or sell drugs or other controlled substances in both public and private spaces. Residents using, possessing, or selling drugs will be subject to disciplinary and/or criminal actions, including immediate eviction. Substance abuse prevention and assistance programs are available for residents. Residents should contact the Assistant Director for information about programs. Possession of a medical marijuana card does not override the license provision prohibiting the use of marijuana on the premises.
By signing your lease/license agreement, you agree to follow the policies in the lease/license agreement and this resident handbook. Any violation of the lease/license agreement or resident handbook policies will be handled through the conduct process. All members of the community have an obligation to uphold community standards, including your university’s student code of conduct.
As in all living situations, we have a set of policies and guidelines for the community which must be adhered to. It is very important that you familiarize yourself with all rules and regulations and the material contained in this handbook and in your lease/license agreement. Since every resident will have received these rules, this is considered your “first warning.” Part of the CA’s job involves making sure that the rules of the community are followed.
The community operates in an adult atmosphere, thus most residents will never find themselves involved with disciplinary action. The largest part of individuals who require disciplinary action simply need a verbal clarification or warning. For those persons whose behavior is such that it requires more attention, any or all of the following may occur: a private meeting with your CA or other staff member, a written warning (with copies to your file and guarantors of the lease agreement), restriction from areas or events, relocation within the community complex, referral to the manager and/or, University official, contract probation, eviction, and/or criminal prosecution.
The threat of physical abuse of any community member or guest is forbidden. Threats of any kind, racial or sexual harassment, malicious pranks, or abusive name-calling, is not permitted.
Residents are expected to act in a manner that will not disturb the academic pursuits or infringe upon the privacy rights, health or safety of other persons. Understand that any activity that has a negative impact on the roommates or neighbors will not be tolerated.
Residents are responsible for the condition of unit furnishings and will be billed for all repair and/or replacement costs. Any and all repairs needed within units and other areas must be performed by authorized maintenance personnel. Residents will be charged for the repair of any damages for which they or their guests are responsible.
Belongings may not be stored in hallways, breezeways, or stairwells, or in such a way that common or public areas become unsightly, or so the entry/exit to the unit is blocked. Residents are responsible for keeping common areas clean and picked up. Residents are strongly encouraged to work together to maintain a clean community living area. Concerns with neighbors should be addressed directly.
The resident agrees to not use his/her unit for commercial purposes, nor will the resident participate in or encourage door-to-door solicitation in the community. The Internet connection provided as part of the lease/license agreement may not be used for any commercial or profit-making enterprise.
A Check-In/Check-Out Inventory & Condition Form will be provided by community staff. Please take time to read the comments concerning your unit. Please return this form to your CA upon completion and notify them if you find additional issues or have a concern. Please make sure this form is an accurate listing of your unit, as it will protect you from being charged for any damages which may have occurred before you moved into your unit.
Prior to check-out at the end of the year, a letter will be sent to you notifying you of all the steps involved in checking out, including: having your unit inspected, turning in your keys, and completing a forwarding address card. It is required that each resident make an appointment with their CA for check-out.
Ball Playing, Bicycles and Skateboards
Ball playing (including but not limited to baseball, football or soccer), skateboarding, inline skates, bicycle riding or use of any equipment with wheels are prohibited in the buildings/units. These activities have the potential to create excessive noise, cause damage, and may inflict physical injury.
Self-balancing scooters, e.g. battery operated scooters hands-fee Seway’s, and hover boards my not be operated, charged, or stored in the residential units, buildings, common areas, parking areas, or the grounds of the Community.
Bicycles should be stored in designated or approved areas. We advise residents to provide their own vandal-proof bike lock and to always lock your frame and wheels to the racks. The community is not responsible for lost or damaged bicycles. Following uniform fire code, bikes should be stored only in areas provided and not inside the building. Any bicycles parked and/or locked in any hallways, stairwell, or clubhouse/community building, may be removed upon sight and impounded.
Fire Pits, Open Flames, and Fireworks
Use caution when operating the community fire pit. Nothing should be burned within the fire pit unless authorized by the Retreat staff. All open flames or personal contained fires are prohibited within the community. Please use the gas grills provided in the courtyards.
The community garden is available for all residents to use. This garden may be used for fruits, vegetables, and flowers. At no point should any illegal substances be planted within the community garden.
Ball Playing, Bicycles and Skateboards
Ball playing (including but not limited to baseball, football or soccer), skateboarding, inline skates, bicycle riding or use of any equipment with wheels are prohibited in the buildings/units. These activities have the potential to create excessive noise, cause damage, and may inflict physical injury.
The community provides janitorial service for the clubhouse/community building, building common areas, hallways, and grounds. Residents are responsible for the cleaning and upkeep of their unit. It is everyone’s responsibility to keep the community clean and free of trash. Do not leave trash outside cottages. If trash is found in inappropriate locations, your account may be charged trash removal fees.
One of the best parts about living with us is the social atmosphere. From the beginning of the year, we like to emphasize community spirit. The CA staff does the largest part to facilitate this for residents by sponsoring programs, and much more. Residents who would like to volunteer to assist with functions should talk to their CA.
Thank you for viewing the New Resident Handbook Resident Handbook. Please submit the acknowledgement by clicking the "Sign Handbook" link, and completing the online form and submitting your acknowledgement. Submitting the acknowledgment indicates you have read, understand, and agree to abide by all the policies, procedures and rules outlined in the Resident Handbook.